Yes, we can ship to almost anywhere in the world that receives regular postal services. We currently have warehouses in the US, Australia, the UK, Canada and the EU. Please check our shipping and delivery page for more information on shipping time fr

<p id="isPasted">Yes, we can ship to almost anywhere in the world that receives regular postal services.</p><p>We currently have warehouses in the US, Australia, the UK, Canada and the EU.</p><p>Please check our <a href="https://www.make.do/pages/shipping-delivery?">shipping and delivery</a> page for more information on shipping time frames.</p><p>Use the country selector in the top left corner of our site to select your delivery destination.</p><p>If you are unable to input your address for shipment through the Makedo Shop, however, please reach out to our Support Team at <a href="mailto:hello@make.do">hello@make.do</a> who can look into this for you.&#xA0;</p><p>You can also find authorised education suppliers and specialty retailers near you on the <a href="https://www.make.do/pages/stockists">Makedo Stockists</a> page.</p>

Do you ship internationally?

We have multiple international stock locations: Utah USA, Ontario Canada, Bristol UK, Saujon France, Melbourne Australia, Sydney Australia, and Hong Kong (close to where Makedo is made). Orders for US destinations ship locally from Utah. Orders for C

<p id="isPasted">We have multiple international stock locations: Utah and Kentucky USA, Ontario Canada, Sydney and Perth Australia</p><p>Orders for US destinations ship locally from Utah and Kentucky.</p><p>Orders for Canadian destinations ship locally from Ontario.</p><p>Orders for EU destinations ship from the Netherlands.</p><p>Orders for Australian destinations ship locally from Sydney and Perth.</p><p>Orders for NZ destinations ship from Sydney Australia.</p><p>Orders for UK destinations ship from Wrexham, United Kingdom.</p><p>All other orders ship internationally from either USA or Australia.</p>

Where do you ship from?

EUSTANDARD SHIPPING (EUR):. INTERNATIONAL SHIPPING (all other countries - USD):. * Carrier RatesReal-time carrier rates calculated at checkout.Note: we pass on the direct shipping cost and do not add a handling or service fee of any kind.

<h3 id="australia-aud">Australia (AUD)</h3><table><tbody><tr><td>AU Standard Shipping</td><td>2-6 Business Days*</td><td>AU $10</td></tr><tr><td>Free AU Standard Shipping</td><td>2-6 Business Days*</td><td>Free over AU $60</td></tr><tr><td>AU Express Shipping</td><td>1-3 Business Days*</td><td>AU $20</td></tr><tr><td>Free AU Express Shipping</td><td>1-3 Business Days*</td><td>Free over AU $250</td></tr></tbody></table><p><br></p><h3 id="new-zealand-nzd">New Zealand (NZD)</h3><table class="second_table"><tbody><tr><td>NZ Standard Shipping</td><td>9 Business Days</td><td>$15</td></tr></tbody></table><p><br></p><h3 id="usa-usd">USA (USD)</h3><div class="table-wrapper"><table><tbody><tr><td>Orders under $50</td><td>4-8&#xA0;Business Days (after dispatch)*</td><td>$10</td></tr><tr><td>Orders $50 and over</td><td>4-8&#xA0;Business Days (after dispatch)*</td><td><em>FREE</em></td></tr></tbody></table><p><br></p><h3 id="canada-cad">Canada (CAD)</h3></div><div class="table-wrapper"><table class="second_table"><tbody><tr><td>Standard Shipping:<br>NU, NT, YK</td><td>3-14 Business Days*</td><td>$24</td></tr><tr><td>Free Standard Shipping:<br>NU, NT, YK</td><td>3-14 Business Days*</td><td><em>Free over $70</em></td></tr><tr><td>Express Shipping:<br>NU, NT, YK</td><td>1-3 Business Days*</td><td>$61</td></tr><tr><td>Free Express Shipping:<br>NU, NT, YK</td><td>1-3 Business Days*</td><td><em>Free over $270</em></td></tr><tr><td>Standard Shipping:<br>NS, NB, NL &amp; PE</td><td>3-14 Business Days*</td><td>$20</td></tr><tr><td>Free Standard Shipping:<br>NS, NB, NL &amp; PE</td><td>3-14 Business Days*</td><td><em>Free over $70</em></td></tr><tr><td>Express Shipping:<br>NS, NB, NL &amp; PE</td><td>1-3 Business Days*</td><td>$51</td></tr><tr><td>Free Express Shipping:<br>NS, NB, NL &amp; PE</td><td>1-3 Business Days*</td><td><em>Free over $270</em></td></tr><tr><td>Standard Shipping:<br>ON &amp; QC</td><td>3-14 Business Days*</td><td>$11</td></tr><tr><td>Free Standard Shipping:<br>ON &amp; QC</td><td>3-14 Business Days*</td><td><em>Free over $70</em></td></tr><tr><td>Express Shipping:<br>ON &amp; QC</td><td>1-3 Business Days*</td><td>$27</td></tr><tr><td>Free Express Shipping:<br>ON &amp; QC</td><td>1-3 Business Days*</td><td><em>Free over $270</em></td></tr><tr><td>Standard Shipping:<br>SK, MB, AB &amp; BC</td><td>3-14 Business Days*</td><td>$17</td></tr><tr><td>Free Standard Shipping:<br>SK, MB, AB &amp; BC</td><td>3-14 Business Days*</td><td><em>Free over $70</em></td></tr><tr><td>Express Shipping:<br>SK, MB, AB &amp; BC</td><td>1-3 Business Days*</td><td>$41</td></tr><tr><td>Free Express Shipping:<br>SK, MB, AB &amp; BC</td><td>1-3 Business Days*</td><td><em>Free over $270</em></td></tr></tbody></table><p><br></p><h3 id="isPasted">UK (GBP)</h3><div><table><tbody><tr><td>Orders under &#xA3;50</td><td>2-4 Business Days (after dispatch)*</td><td>&#xA0;&#xA3;4.50<br></td></tr><tr><td>Orders $50 and over</td><td>2-4 Business Days (after dispatch)*</td><td><em>FREE</em></td></tr><tr><td>Express (under 2kg)</td><td>1 Business Day (after dispatch)*</td><td><em>&#xA0;</em>&#xA3;4.50</td></tr></tbody></table></div><p><br></p><p><strong>EU<br>STANDARD SHIPPING (EUR):</strong></p><table><tbody><tr><td>Carrier Rates</td><td>Calculated at Checkout*</td></tr></tbody></table><p><br></p><p><strong>INTERNATIONAL SHIPPING (all other countries - USD):</strong></p><table><tbody><tr><td>Carrier Rates</td><td>Calculated at Checkout*</td></tr></tbody></table><p><br></p><p><strong>* Carrier Rates</strong><br>Real-time carrier rates calculated at checkout.<br>Note: we pass on the direct shipping cost and do not add a handling or service fee of any kind.</p></div>

What does shipping cost?

There are no import duties on US, AU and CAN customer orders as delivery is local. For other countries, this will depend on the value of your order and the policy of your local Customs authority. You may be liable for any or all of the following taxe

<p id="isPasted">There are no import duties on US, AU and CAN customer orders as delivery is local.</p><p>For other countries, this will depend on the value of your order and the policy of your local Customs authority. You may be liable for any or all of the following taxes: customs duty, excise duty and import duty. All customs duties and taxes are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be.</p><p>Your local post office can give you advice regarding international online purchases. The HS Code for Makedo is 9503.00.0073.&#xA0;</p><p>Alternatively review the relevant page for your country:&#xA0;</p><p><a href="http://www.cbp.gov/trade/basic-import-export/internet-purchases" rel="noopener noreferrer" target="_blank">U.S. Customs and Border Protection</a></p><p><a href="https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html" rel="noopener noreferrer" target="_blank">Canada Border Services Agency</a></p><p><a href="https://taxation-customs.ec.europa.eu/buying-goods-online-coming-non-european-union-country_en#:~:text=One%20Stop%20Shop%20.-,Ordering%20goods%20online%20that%20are%20dispatched%20from%20a%20non%2DEU,excise%20duty%20for%20specific%20goods" rel="noopener noreferrer" target="_blank">EU Taxation and Customs Union</a></p><p><a href="https://www.gov.uk/goods-sent-from-abroad/overview" rel="noopener noreferrer" target="_blank">GOV.UK</a></p><p><a href="http://www.border.gov.au/Trav/Impo/Buyi" rel="noopener noreferrer" target="_blank">Australian Dept. of Border Protection</a></p>

Will there be any import taxes or customs duties?

How To Update Your Shipping Address. It is important that you enter the correct details when purchasing from the Makedo Shop.Please be sure to check your shipping address for errors before placing an order. Can I change the Shipping Address after pla

<p id="isPasted"><strong>How To Update Your Shipping Address</strong></p><p>It is important that you enter the correct details when purchasing from the Makedo Shop.<br>Please be sure to check your shipping address for errors before placing an order.&#xA0;</p><p><strong>Can I change the Shipping Address after placing an order?<br></strong>It will be possible for you to change your shipping address <strong>within one hour</strong> of placing your order. After this time, the information entered at checkout will be forwarded to our warehouse and changes can no longer be made.</p><p><strong>How do I change my shipping address?</strong><br>There are three places where your shipping address can be updated. Please note that these options are&#xA0;<strong>only available for 1 hour</strong> after the order has been placed on our store.<br>Your address can be change (or order canceled) here:<br><strong>1.&#xA0;</strong><strong>Order confirmation page:</strong>&#xA0;<br>You will see an option to <strong>Update Address</strong> or&#xA0;<strong>Cancel Order</strong> on the Order Confirmation page.<br><strong>2.</strong> <strong>Order confirmation email:<br></strong>There is a button to&#xA0;<strong>Update Address</strong> in your Order Confirmation email, in the Customer Information section.<br><strong>3. Log in to your account:</strong><br>When logged in to your account on our store, there is an <strong>Update Address</strong> button alongside the entry for your recent order.</p><p><strong>What happens 1 hour after my order is placed?</strong><br>After one hour has passed, it is no longer possible to change the shipping details or to cancel your order. You may be able to reach out to the courier to modify your shipping address - please check your order&apos;s tracking link for more details.</p><p><strong>Why the 1 hour limit?</strong><br>Makedo is an Australian company based in (and operating from) Melbourne, Australia. Our customer service operates during AU (Eastern) business hours and we cannot guarantee that a request to change shipping details will be seen before your parcel ships from your regional Makedo warehouse.</p><p>Your order will be processed according to the shipping address entered at checkout. By default, we do not offer the option to change your shipping address more than one hour after an order has been submitted.&#xA0;</p><p><strong><em>It is the responsibility of the customer to enter the shipping address correctly prior to checkout.</em></strong></p>

Can I change my shipping address?

If you have not received your order by the estimated arrival date in your confirmation email, first check with your local postal and customs offices to see if they are holding your order. If after this your order cannot be located, please contact our

<p id="isPasted">If you have not received your order by the estimated arrival date in your confirmation email, first check with your local postal and customs offices to see if they are holding your order. If after this your order cannot be located, please contact our customer support team via our web Chat, or by emailing <a data-fr-linked="true" href="mailto:hello@make.do">hello@make.do</a>.</p><p>Please note that some international shipments can be delayed at country borders, customs, or other routing destinations along the way.</p>

What can I do if I haven't received my order yet?

Yes, we can ship to valid PO Box and military addresses. However, we can only ship by USPS (USA) or Standard shipping (international locations) as these methods do not require a signature on receipt. As of May 2025 we are currently unable to ship usi

<p>Yes, we can ship to valid PO Box and military addresses. However, we can only ship by USPS (USA) or Standard shipping (international locations) as these methods do not require a signature on receipt.</p><p><br></p><p>As of May 2025 we<span style="text-decoration:none;">&#xA0;are currently unable to ship using Canada Post as a result of the ongoing worker strikes affecting logistics across Canada. We are using alternative carriers and do not anticipate any shipping delays, Unfortunately these means we are not able to ship to PO Boxes within Canada at present.&#xA0;</span></p><p dir="ltr"><span style="text-decoration:none;">When providing your shipping information in Canada, please ensure that you use a street address for delivery.&#xA0;</span><span style="text-decoration:none;">Any customers who have entered an address we are able to ship to will be contacted regarding an alternative delivery address as soon as possible.&#xA0;</span></p>

Do you ship to PO Boxes?

Our friendly support team are here to answer your queries. Makedo is an Australian company based in (and operating from) Melbourne, Australia. Our customer service operates during AU (Eastern) business hours.

Makedo is an Australian company based in (and operating from) Melbourne, Australia. Our support team is active during AU (Eastern) business hours. We will do our best to respond to your enquiry in a timely manner!