My package has been damaged in transit - what happens next?Updated 5 months ago

If your Makedo package arrived looking a bit worse for wear, we want to help. Please send photos of the damage to our team at [email protected] as soon as possible so we can look into this.

In the instance of cosmetic damage to the product packaging that does not affect the product’s purpose or usability, we will assess the damage on a case-by-case basis and provide compensation or credit accordingly. 

Please make sure to choose a secure drop-off location at checkout. Once the courier successfully delivers the package to your designated address, Makedo can't take responsibility for any damage or missing items that occur afterward.