Where do you ship from?
We have multiple international stock locations, shipping from Utah and Kentucky in the US, Sydney and Perth in Australia, Ontario in Canada, Wrexham in the UK and the Netherlands in the EU
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Delivery
All about what happens after you place your Makedo order.
How much does shipping cost?
Non-EU European Countries (Listed in AUD):. INTERNATIONAL SHIPPING:Singapore, Japan, Mexico, South Korea, Taiwan - please see shipping costs at our Shipping and Delivery Page here. Related articles:.
I can't see my country listed at checkout. Can you ship there?
We want makers all over the globe to enjoy creating with Makedo! Regrettably, we aren't currently able to ship to all regions worldwide. Please check our shipping and delivery page for more information on our shipping locations and time frames. When
Will there be any import taxes or customs duties?
There are no import duties on US, UK, AU, EU and CAN customer orders as delivery is local, or within the EU. For orders outside these areas, this will depend on the value of your order and the policy of your local Customs authority. You may be liable
Can I update my shipping address after I've placed my order?
Your order will be processed according to the shipping address entered at checkout. It is the responsibility of the customer to enter the shipping address correctly prior to checkout. We understand that mistakes can happen, however, and we do offer a
Do you ship to PO Boxes or military addresses?
Yes, we can ship to valid PO Box and military addresses, within the US, Australia, the UK, the EU and New Zealand. Please note:. We are currently unable to ship using Canada Post as a result of the ongoing worker strikes affecting logistics across Ca
What happens if my order is "Returned to Sender?"
If your Makedo order:. - was submitted with incorrect or incomplete address details,. - has been subject to multiple failed delivery attempts. - was subject to customs fees that were unpaid by the receiver. - was not collected within a specified time
Can I collect my order from Makedo HQ in Melbourne?
Our stock is not stored at Makedo HQ in Abbotsford, Melbourne, so we are not able to facilitate order pickups from this location. Regrettably we are not open to the public as a showroom!
What if my package has arrived to me damaged?
If the outer packaging of your Makedo (eg, your delivery package, or the box containing a kit) has been damaged in transit, please reach out to us as soon as possible with images of the damage. In the instance of cosmetic damage to the product packag