When will my order arrive?Updated a month ago
Please Note:
Our shipping times are estimates only. Once your parcel has shipped it becomes the responsibility of the courier service to deliver your order successfully. ✉
For more detailed information, please check our Shipping/Delivery page 🌏
Please reach out to our support team at [email protected] if you have any questions or concerns regarding your pre-order or our dispatch time 👋
Delivery within Australia:
Standard shipping orders are dispatched within 2 business days via Australia Post from our warehouse in Melbourne and generally arrive between 2-8 business days from dispatch. Please allow up to 48 hours for labels to scan after dispatch for standard post.
Delivery to New Zealand:
Standard shipping orders are dispatched from Melbourne within 2 business days Australia Post international, and generally arrive 9-15 days from dispatch. Scanning may be delayed for 5-7 days on your tracking until the last mile of its journey and we include this delay in our delivery estimate.
Delivery to the United States:
All US orders are dispatched within 1-2 business days.
Orders to the US generally arrive in 4-8 business days from dispatch. Please allow up to 48 hours for labels to scan after dispatch.
Delivery to Canada:
All orders are dispatched within 1-3 business days and are shipped from Ontario using the most suitable destination-based option (road or air freight) with Canada Post, Purolator, Koorier or Uniuni. Canadian deliveries generally arrive 3-14 business days from dispatch.
Delivery within the United Kingdom:
All UK orders are dispatched within 1-2 business days from our warehouse in Wrexham.
Orders to the UK are shipped using a 1-3 day service, via either Royal Mail (up to 1.99kg) or DPD (2kg and up).
Delivery to European countries outside the EU (Iceland, Norway, Switzerland, Serbia):
Orders shipping to countries in Europe, but not within the EU, are dispatched within 1-2 business days from our warehouse in Wrexham.
Orders will be dispatched via the best courier service for your region and according to the weight of your parcel - please keep an eye on your tracking link after dispatch for more information.
Delivery to countries within the EU:
Standard shipping orders are dispatched from our warehouse in the Netherlands within approximately 1-2 business days. Please see our Shipping/Delivery page for estimated delivery dates by country.
Orders will be dispatched via the best courier service for your region and according to the weight of your parcel - please keep an eye on your tracking link after dispatch for more information.
Please note that deliveries to remote locations may experience longer shipping times.