How to ensure you are buying authentic Makedo productsUpdated 2 hours ago

Makedo operates strictly via the make.do URL. We love that we can incorporate our full brand name into our website name!

Makedo does not conduct retail sales via alternative domains or use websites like "makedo dot com" for other support. You'll only ever receive emails about makedo from our "make.do" domain - usually from [email protected], our email address for customer support.

You can find our registered stockists here: https://www.make.do/pages/stockists

If you have placed an order on an unfamiliar website offering extreme discounts (e.g., 70%+ off) that does not link back to make.do, this may unfortunately be a fraudulent listing, and you may need to contact your financial institution to secure your account. 

How to Ensure You Are Buying Genuine Makedo on Amazon

To ensure you receive authentic, child-safe Makedo tools when shopping on Amazon, check these four key areas before and after your purchase.

1. Check the Seller & Shipper Information

Look at the buy box on the right side of the product page:

• Sold by: Ensure the seller is listed as Makedo, Makedo Direct, or Makedo Pty Ltd.
• Ships from: Official orders are generally shipped directly by Amazon or Makedo.
• Watch out for: Unknown third-party sellers with random-letter storefront names, zero feedback, or long international delivery windows.

2. Verify the "Visit the Store" Link

• Look directly beneath the product title for the link that says "Visit the Makedo Store."
• Clicking this should take you directly to the verified Makedo storefront featuring our full catalog. Knockoffs typically feature unlinked text or redirect to generic third-party catalog pages.

3. Check Kit Names and Packaging

• Official Kit Names: Genuine kits carry distinct names: Explore, Discover, Create, and Invent, alongside official Scru and Tool expansion packs. Avoid listings titled with generic phrases like "Cardboard Tool Set 150 Pcs."
• Branded Packaging: Real kits arrive in signature cyan-and-cardboard retail packaging with clear safety badges (EN-71, ASTM F963, CPSIA), never in plain plastic bags or generic, unbranded boxes.

4. Inspect the Physical Tools

• Molded Branding: Genuine Safe-Saws, Scru-Drivers, and Scrus feature cleanly embossed Makedo logos.
• Build Quality: Makedo parts are crafted from durable, impact-resistant, BPA- and PVC-free plastics designed not to snap or shear under pressure. Avoid tools with rough seams, flimsy plastic, or brittle edges.

Suspect you received a counterfeit? Contact Amazon Customer Support to initiate a return and report the seller.