FAQs about our ordering process prior to purchasing.
Customers in USA / Canada:Makedo is an Australian company accepting USD payments using Shopify Payments.Some banks treat this as an international transaction, and therefore may charge you a small fee. These "international transaction fees" or "forei
Yes, for the USA/Canada, Australian and International stores we are pals with PayPal. There is a link to the PayPal payment gateway at checkout. It is also possible to pay via Credit Card using the PayPal payment gateway. This will not incur any addi
Check your detailsCheck that you have entered all your details correctly. Our Secure Payment Gateway will decline your transaction if even a single character is entered out of place. Contact your bankIf you have entered details correctly and your car
All Makedo stores accept the following credit card payments: Visa and Mastercard. The AUSTRALIA, UK/EU, and INTERNATIONAL stores also accept credit card payments from American Express. Payment via PayPal is an option for USA/CANADA and INTERNATIONAL
Some customers report a ZIP CODE error during checkout. Error message: ZIP CODE does not match billing address. This can happen when the Autofill feature in your chosen browser enters the ZIP or Postal Code incorrectly. We suggest manually checking t
We are able to provide a W-9 form on request. Please send vendor documentation through to our Support Team at [email protected] and our team will look into this for you.
We love to give out coupons, and you are welcome to use a valid coupon to discount the price of your order. Do coupons stack or combine for additional discounts?. Unfortunately, we do not permit coupon stacking at checkout. If you have more than one
We are able to facilitate tax exempt purchases via a purchase order. If you are a tax exempt organisation, you will be asked to provide the relevant documentation to confirm your tax exempt status. Please notify us of your tax exemption prior by cont
Looking to purchase large quantities of Makedo? Depending on the circumstances, we may be able to accommodate bulk orders for educational institutions and similar organisations. Please reach out by sending a message on our Contact Page so that we can
Yes! We use the latest SSL encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent, or otherwise pass on any of your details to other parties. Ever.
Please see the Makedo Stockists page to find retailers in your region. Request access to Makedo's Private B2B Platform:. https://www.make.do/pages/b2b
What if my Spin-Hinge was ordered at the same time as other Makedo products?. All items in your order will be shipped together. We're unable to split shipments. Can I modify or cancel my pre-order?Yes, until product ships. After shipping, return poli
EOFY/Summer Maker Sale Promotion. (a) From June 10, 2025, 00:00 AM AEST until June 30, 2025, 11:59 PM AEST, customers can receive 20% off sitewide (the “Promotion”) by applying the promo code EOFY20 or SUMMER20 at checkout. (b) This Promotion exclude
4th of July Promotion - Terms and Conditions. (a) From July 1, 2025, 00:00 AM EST until July 7, 2025, 11:59 PM EST, customers can receive 20% off sitewide (the “Promotion”), excluding new products, by applying the promo code 4THOFJULY20 at checkout.