FAQs about our ordering process prior to purchasing.
For Makedo customers in the USA - Makedo is an Australian company accepting USD payments using Shopify Payments. Some banks treat this as an international transaction, and therefore may charge you a small fee - usually 1-2% of your order in total.
Yes, for the USA/Canada, Australian and International stores we are pals with PayPal. There is a link to the PayPal payment gateway at checkout. It is also possible to pay via Credit Card using the PayPal payment gateway. This will not incur any addi
Check your detailsCheck that you have entered all your details correctly. Our Secure Payment Gateway will decline your transaction if even a single character is entered out of place. Contact your bankIf you have entered details correctly and your car
All Makedo stores accept the following credit card payments: Visa and Mastercard. The AUSTRALIA, UK/EU, and INTERNATIONAL stores also accept credit card payments from American Express. Payment via PayPal is an option for USA/CANADA and INTERNATIONAL
Some customers report a ZIP CODE error during checkout. Error message: ZIP CODE does not match billing address. This can happen when the Autofill feature in your chosen browser enters the ZIP or Postal Code incorrectly. We suggest manually checking t
We are able to provide a W-9 form on request. Please send vendor documentation through to our Support Team at [email protected] and our team will look into this for you.
We love to give out coupons, and you are welcome to use a valid coupon to discount the price of your order. Do coupons stack or combine for additional discounts?. Unfortunately, we do not permit coupon stacking at checkout. If you have more than one
We are able to facilitate tax exempt purchases via a purchase order. If you are a tax exempt organisation, you will be asked to provide the relevant documentation to confirm your tax exempt status. Please notify us of your tax exemption prior by cont
Looking to purchase large quantities of Makedo?. If you are interested in B2B wholesale ordering through Faire, please visit our B2B Portal. If you require any additional information, please reach out by sending a message to our team at [email protected]
Yes! We use the latest SSL encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent, or otherwise pass on any of your details to other parties. Ever.
Please see the Makedo Stockists page to find retailers in your region. Request access to Makedo's Private B2B Platform:. https://www.make.do/pages/b2b
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
If a product you wish to order is out of stock in your delivery region, please use the 'Notify Me When Available' tool on the product's page on our website. This will prompt you to enter your email address. You will receive an email notification when
Free Tool Case with Create Kit Offer. Offer valid Sept 5–25, 2025 (AEST) on make.do for US/CA/UK/AU/FR/DE. Buy 1 Create Kit and receive 1 Tool‑Case free. If the cart includes 2x Create Kits, customer receives 1x Tool‑Case. Gift auto‑applies at checko
If you are trying to process a Makedo order and your shipping or billing address contains non-Latin or non-standard English characters , you will receive an error message at checkout.