Our friendly support team are here to answer your queries. Makedo is an Australian company based in (and operating from) Melbourne, Australia. Our customer service operates during AU (Eastern) business hours.

Makedo is an Australian company based in (and operating from) Melbourne, Australia. Our support team is active during AU (Eastern) business hours. We will do our best to respond to your enquiry in a timely manner!

Makedo Shop

Makedo D2C

We have multiple international stock locations: Utah and Kentucky USA, Ontario Canada, Sydney and Perth AustraliaOrders for US destinations ship locally from Utah and Kentucky.Orders for Canadian destinations ship locally from Ontario.Orders for EU destinations ship from the Netherlands.Orders for Australian destinations ship locally from Sydney and Perth.Orders for NZ destinations ship from Sydney Australia.Orders for UK destinations ship from Wrexham, United Kingdom.All other orders ship internationally from either USA or Australia.

We have multiple international stock locations: Utah USA, Ontario Canada, Bristol UK, Saujon France, Melbourne Australia, Sydney Australia, and Hong Kong (close to where Makedo is made). Orders for US destinations ship locally from Utah. Orders for C

Where do you ship from?

Shipping

Using the Makedo tools

Are the tools reusable?

What is Makedo?

Is Makedo made from recycled plastic?

Why is the Makedo Scru blue?

Are the old and new versions of Makedo compatible?

What materials are Makedo tools made from?

Which cardboard works well with Makedo?

Can you explain the Makedo tools?

Who designed and created Makedo?

About the Tools

Help! Where do I start?

What can I make with Makedo?

Is making with Makedo messy?

Can I upload my Makedo creation?

Making and How-Tos

How to choose which Makedo kit?

Do you sell cardboard?

Purchasing

What safety standards does Makedo conform to?

What is the suitable age range for Makedo?

Safety

Product

I'm an Educator - Where can I get ideas for how to use Makedo with my students?

Do you offer discounts for Educators?

Why is creative play so important?

How much do I need for my classroom?

Upload from your classroom

Education

Returns Policy

Can I place a purchase order?

Will I receive a printed invoice with my order?

Will my credit card incur additional fees or charges?

Can I pay using PayPal?

My credit card has been declined. What can I do?

What payment methods do you accept?

Zip code address error

Do you have a W-9 form I can download?

Can I stack discount vouchers or coupon codes?

Can my order be tax exempt?

Do you offer discounts on bulk orders?

Are my details secure?

Where can I buy Makedo?

Invent Kit Flash Sale 2025

Spin-Hinge Pre-Orders 2025

Placing an Order

When will my order arrive?

Can I change my shipping address?

Why has my order been cancelled?

How can I track my order?

What can I do if I haven't received my order yet?

Help! My order says it is 'Delivered' but it didn't arrive

My delivery contains the wrong items

Can I cancel or edit my order after purchase?

Purchases and Delivery

Orders

Do you ship internationally?

What does shipping cost?

Will there be any import taxes or customs duties?

Do you ship to PO Boxes?

Can I create a Cardboard Club Account?

Cardboard Club - How to use Reward points

Do you have a Donations or Sponsorship program?

Do you have a phone number?

General Data Protection Regulation (GDPR)

Makedo Conditions of Upload

Cookie Consent

Other Enquiries

Are Makedo tools durable and reusable?

How do I use the Makedo Safe-Saw to cut cardboard?

How can I contact Makedo?

Where do you ship from?Updated 22 days ago