Other Enquiries
Further support articles that don't quite fit into the other categories in Makedo's Help Center.
Do you have a rewards program?
Yes we do! It's called the Cardboard Club and it is free to join. Creating a Cardboard Club account is an optional step during the Checkout process. You can also access account features, including Creating an Account and Logging In to your Account, b
Cardboard Club - How to use Reward points
New to the Cardboard Club? Here is how to use the Reward points for your next Makedo purchase. If you are not familiar with the Cardboard Club, you can find out more here. How to use your Reward points:. *Please note that once you have clicked on "Re
Do you have a Donations or Sponsorship program?
As a values-driven family business, we at Makedo are sincerely committed to offering our support to groups and organisations across the world who might not otherwise have access to the educational and playful tools they deserve. Our donations team ma
Do you have a phone number?
Makedo currently only offers email and chat support, and as such we don’t have a phone number for customer enquiries. You can get in touch with our Customer Support team at [email protected] and one of the Makedo Crew will answer your questions about (al
General Data Protection Regulation (GDPR)
As outlined in the Makedo EU Privacy Policy all Makedo online stores (EU/UK, USA/Canada, Australia, International) operate in accordance with the EU GDPR as of May 2018. EUROPEAN RESIDENTSIf you are a European resident, you have the right to access p
Makedo Conditions of Upload
In order to upload images/video to Makedo you are required to agree to the following Conditions:. Only the owner or persons representing the original source of the image/video are permitted to upload content to Makedo. By uploading you are declaring
Cookie Consent
As outlined in the Makedo Privacy Policy all Makedo online stores operate in accordance with the following privacy regulations:. COOKIE CONSENTDepending on your region, you may be required to accept necessary cookies before interacting and placing an
How can I contact Makedo?
We would love to hear from you! These are the ways that you can get in touch with Makedo. And you can also find us here:
How do I unsubscribe from Makedo email updates?
We're sorry to see you go! This article contains instructions to unsubscribe if you no longer wish to receive email updates from Makedo.
Why has my support enquiry been answered by an AI Agent?
If you send an email to [email protected], our AI Agent "Boxanne" may reply first, and then pass your query on to a human if you need any extra support. Boxanne checks the Makedo website and the guidance our support team has provided to see if there's an
How do you pronounce Makedo?
Good question!. "Makedo " is pronounced just like the English phrase the name is based on, eg, "Make do". You pronounce "Make" to rhyme with "cake", and "do" to rhyme with "true". We've prepared this helpful video for you here of our staff saying how